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STORE POLICY

Privacy Policy

At StudioVNC.com, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

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Information We Collect

  1. Personal details such as name, email address, shipping/billing address, and phone number.

  2. Payment information (processed securely through third-party payment gateways; we do not store credit card details).

  3. Order history and preferences to enhance your shopping experience.

  4. Cookies and tracking technologies to improve website functionality and analyze traffic.
     

How We Use Your Information

  1. To process and fulfill orders efficiently.

  2. To provide customer support and respond to inquiries.

  3. To send promotional emails and special offers (only with your consent).

  4. To improve our website, products, and services.

  5. To comply with legal obligations.
     

Data Protection

We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure. By using our website, you acknowledge and accept this risk.

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Third-Party Sharing

We do not sell or rent your personal information. We may share your data with:

  1. Trusted third-party service providers (e.g., payment processors, shipping carriers) to fulfill your orders.

  2. Legal authorities if required by law.
     

Your Rights

  1. You can request access to, correction of, or deletion of your personal data.

  2. You can opt out of marketing communications at any time.

  3. You can disable cookies in your browser settings.

For privacy-related inquiries, contact us at info@studiovnc.com.

Customer Care

At StudioVNC.com, we strive to provide an excellent shopping experience. If you have any questions or concerns, our customer care team is here to help.

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Order Processing & Shipping

  1. Orders are processed within 5 business days.

  2. Shipping times vary based on location and selected shipping method.

  3. You will receive tracking details once your order ships.
     

Returns & Refunds

  1. We accept returns within 14 days of delivery if the item is unused and in its original packaging.

  2. Refunds are processed within 5 business days after we receive the returned item.

  3. Customers are responsible for return shipping costs unless the item is defective or incorrect.
     

Customer Support

  1. Our support team is available via email at info@studiovnc.com.

  2. Response time is typically within 1 business days.

  3. We are committed to resolving any issues in a fair and timely manner.

Payment Methods

  • Credit / Debit Cards

  • PAYPAL


    Thank you for choosing StudioVNC.com! Your satisfaction is our priority.

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